Privacy Policy

Introduction

Ascend Capital LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or submit portfolio or funding information. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Contact information (name, email address, phone number, mobile number, company name)
• Portfolio details and financial information submitted through our forms
• Business information provided in funding applications (business name, revenue, credit score range, etc.)
• Communications between you and Ascend Capital LLC
• Technical information (IP address, browser type, pages visited, referring URL, device identifiers)
• Cookie and similar tracking data collected automatically when you visit our website

How We Use Your Information

We use collected information for the following purposes:

• To evaluate portfolio submissions and investment opportunities
• To communicate with you regarding your inquiry, application, or submission
• To send SMS notifications, alerts, and updates you have opted into
• To send occasional marketing messages you have consented to receive
• To execute mutual NDAs and maintain confidentiality
• To improve our website and services
• To comply with legal obligations

SMS Communications

Ascend Capital LLC may send SMS (text) messages to users who have provided their mobile phone number and explicitly opted in to receive text communications. These messages may include:

• Funding inquiries and application updates
• Appointment reminders and confirmations
• Customer support communications
• Requested information and responses to inquiries
• Other account-related communications

Marketing messages may be sent only when the user has explicitly opted in to receive promotional content. Transactional messages (application updates, appointment reminders, customer support) may be sent without separate marketing opt-in when necessary to provide requested services.

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

Opt out: Users may reply STOP at any time to unsubscribe from SMS messages. After opting out, you will receive one final confirmation message.

Help: Users may reply HELP at any time for assistance.

Mobile Information Sharing: Mobile information, including phone numbers and SMS opt-in data, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. This information is used only to provide requested services and communicate with customers regarding their inquiries, applications, and accounts.

Consent is separate and optional: SMS consent is not required to use the website, submit a funding application, or receive services via email or phone. SMS consent is separate from acceptance of these Terms and the general Privacy Policy. We do not use purchased or harvested phone numbers for SMS messaging.

Cookies & Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. All portfolio submissions and personal data are handled with strict confidentiality. NDAs are available upon request prior to sharing sensitive information.

Information Sharing

We do not sell, rent, or share your personal information — including your mobile phone number and SMS opt-in data — with third parties for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of SMS communications at any time by replying STOP
• Opt out of marketing emails by following the unsubscribe link or contacting us
• Request information about the data we hold about you

To exercise these rights or if you have questions about this Privacy Policy, please contact us through the contact form on our website or email us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

Contact

For questions about this Privacy Policy or our data practices, please contact Ascend Capital LLC through the contact form on our website or review our Terms of Service.